Effective Date: April 1, 2025

We understand that plans can change. This policy outlines how cancellations, refunds, and rescheduling are handled for all services provided by The LAN Chef.

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CANCELLATION POLICY

Private Chef Services & Catering:

• Cancellations made 7 or more days before your scheduled service will receive a full refund of any deposit.

• Cancellations made 48–72 hours prior will be refunded 50% of the deposit.

• Cancellations made within 48 hours are non-refundable.

 

Meal Prep Services:

• Cancellations or changes must be made at least 48 hours in advance.

• Short-notice cancellations may be charged in full due to food and prep costs.

 

Cooking Classes:

• You may reschedule up to 24 hours before the class.

• No-shows or last-minute cancellations may result in forfeited payment.

 

RESCHEDULING

We’re happy to accommodate rescheduling when possible. Please contact us as soon as you know you need to make a change, and we’ll do our best to find a new date that works for both parties.

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REFUND POLICY

Refunds, if applicable, will be issued via the original payment method within 5–7 business days. If a service cannot be delivered due to emergency or unforeseen circumstances on our end, we will issue a full refund or reschedule at no cost.

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EXCEPTIONS

We reserve the right to make case-by-case exceptions in emergencies or under extenuating circumstances.

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QUESTIONS

If you have any concerns or would like to discuss your cancellation or refund request, contact us at:
📧 thelanchef@gmail.com

📞 518.524.8500